Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Hi Just to let you know I'm taking a (well-earned?!) rest over Christmas!
From today, I am only in on 23/12 but then off till 4/1/10 so won't be able to answer insurance-related questions on here till then.
Of course, the office will still be open each day except the 'Bank Holidays', Christmas Eve, New Years Eve, Saturday afternoons & Sundays – 0800 917 2274 or 01580 752961 if ringing by mobile.
The claims department is manned 24 hours a day and the claims helpline number can be found on your Certificate of Insurance & policy booklet.
Have a good Christmas and a peaceful New Year.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Hi As with most people, we have been affected by the snow but most of our staff are in now though it took some time. We are due more snow in our location in the next few days but as half our staff are fairly local anyway, this shouldn't be a problem.
I'll let you know however if there are any significant changes re staffing!
UPDATE - JUST BEEN TOLD WE ARE SHUTTING AT 3.30PM TODAY - WEDNESDAY 6TH JANUARY! [ image disabled ]
Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Thanks to all who have rung us for a quote.
We have just calculated the figures for 2009 and they show that the average recorded saving we made for our new customers last year was 12.5% off their BEST quote so it's certainly worth a call!
We consistently average over 80% renewal retention as well (December was 84%!) so people are happy at renewal as well!
0800 917 2274 or 01580 752961 until 1/3/10 then 01424 200477. [ image disabled ]
Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Please note that we have moved to modern premises in Hastings, East Sussex, specifically designed around the current and future needs of the business and considering the fact that we have taken on quite a few more staff.
The new postal details for Chris Knott Insurance will be:
Chris Knott Insurance
5th Floor
Cavendish House
Breeds Place
Hastings
East Sussex
TN34 3AA
Our quote line number won’t change – you can still call us FREE on 0800 917 2274 for your no-obligation quote – remember to quote your unique club/forum code (mobiles can call 01424 200477).
As well as new premises, we have recently invested heavily in technology that will reduce the amount of paper we use and store. The overall aim of these improvements is to enhance operations and therefore offer members an even better service.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Hi
Although on average nearly 1 in every 2 people who get a quote from us take out a policy, the number of people who ring us is quite low compared to the amount of registered users.
I realise that there are certain age and postcode limitations as stated in my original post in this thread (which are there to protect the scheme for the majority due to the high claims loss ratio's within these categories) but I would encourage you to give us a call if your car (or home, breakdown) insurance is due.
Our reputation hopefully precedes us based on the amount of grateful comments received.
Please ring free on 0800 917 2274 (mobiles can ring 01424 200477) and just state the club reference number found in my signature below, or in my original post. [ image disabled ]
Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Just a quick apology for those who tried our New Business team on Monday but didn't get through.
We were absolutely manic - good for business - but it didn't help those who couldn't get a quote. (Claims & Customer Service depts were unaffected).
We are back to normal now so please ring us if you're car/home/car breakdown insurance is due in July.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
This insurance scheme is proving very popular which is great but I often get asked to do quotes myself.
Regarding this, could I ask you to either use the email quote facility found on this forum or ring the office please on 0800 917 2274 or 01424 200477 if calling from a mobile – Mon-Fri 9am till 5pm, Sat 9am till noon. It’s just that I don’t actually do the quotes, as I spend a lot of my time travelling the country on business and work from home also. We have a specialist team who should be able to help you based on the details you’ve stated.
Also, please don't forget the car breakdown cover at £54.50 for full UK cover – please see [link], online travel insurance (instant quotes) - [link] and home insurance.
Thanks.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Here we go! The August rush!
August is always a busy month so if you're insurance renewal (for car, home, breakdown or travel!) is due, please feel free to ring us for a quote on our scheme. 0800 917 2274 or 01424 200477 and please quote the forum reference number found in my signature.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
I just thought I’d try and explain a little more about the insurer’s decision to amend the criteria for our insurance scheme. Please believe me when I say that we would love to insure everybody and I’ve enjoyed reading people’s feedback when they talk of our prices, customer service, claims handling, etc. However, the insurers have been hit hard this year and when trying to find out why, they have discovered that, in general, there are certain elements which are causing the problems. Hence the reason to only accept modifications with cosmetic changes and modded bhp increases of no more than 20bhp.
Also people must have at least 1 year's NCB – no introductory discounts are allowed, no more than 1 SP/PC/PL conviction offence per driver and minimum premiums are £250 for Comprehensive & £200 for TPFT cover.
It seems that people outside of this criteria are losing money big-time for the insurers though of course this is a generalisation as they understand not everyone claims in these ‘areas’. It’s just that once bitten, twice shy.
May I reiterate that it’s not us who have made this decision but the insurers. Let me point you to this article which tends to sum up the market at the moment - [link]
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
CLUBVEC INSURANCE SCHEME WITH CHRIS KNOTT INSURANCE
