Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Hi to all!
This forum have been in discussion with ourselves about an insurance scheme for registered users on here. We are glad to say that we have signed the deal so I'd just like to introduce myself & our company!
Chris Knott Insurance - [link] - have been involved with car clubs for over 20 years so hopefully we'll understand your needs & requirements!
The scheme is for both standard and modified cars with cosmetic changes and bhp increases by no more than 20bhp.
It starts for ages 22 and over for Comprehensive cover and 19+ for TPFT cover, and you must have at least 1 year's NCB – no introductory discounts are allowed.
All drivers must have held a full UK licence for at least 1 year, and to insure a 'performance' car, there must be at least 1 years experience of driving that, or similar bhp, car. Unfortunately, the scheme is not competitive on all M - Manchester, L - Liverpool, OL - Oldham & SK1-12 - Stockport postcodes, and excludes Northern Ireland.
No more than 1 SP/PC/PL conviction offence per driver.
The minimum premiums are £250 for Comprehensive & £200 for TPFT cover, so please don’t ring if your quote is less than this!
We consistently have a very high renewal retention rate meaning that people renew with us because of our constantly competitive insurance premiums & experienced, reliable customer and claims service. That is why we can promote this insurance scheme knowing that we are in it for the long term.
I'll view the site regularly and try to answer any queries that you have also.
In the meantime, please feel free to call the New Business Team when you receive your renewal through. A dedicated team, with years of experience, is waiting for your call! (I personally don't do the quotes).
0800 917 2274 or 01424 200477 (if phoning by mobile) & please don't forget to quote the reference found in my signature below and the club name!
Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Just to let you know that I'm away next week (20-24 July) & 24-28 August so if I'm a little tardy in replying, you'll know why!
Please continue to post your experiences on here. We've had a great year so far, taken on more staff - twice now (!) - and streamlined our system to cope better so it's good that we can help you!
One club actually complained that we had so much positive feedback/testimonials on our email, that it took them ages to open it!!!
When ringing for an insurance quote, please don't forget to quote the club name and/or reference number found either in my signature or in the original post of this thread.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Please don't forget to ring us if you have received your car insurance renewal through.
People insuring with us in the first 6 months of this year made an average recorded saving of £60.02 off their BEST quote.
In July, we had our 3rd best month ever in 26 years of trading.
Earlier this month, we recorded our best ever weekly figures from the forums.
We have taken on more staff to cope with demand.
This scheme has been set up for you as a community so we can provide the discounts on your other cars as well!
Please ring 0800 917 2274 or 01580 752961 if ringing by mobile, and don't forget to mention the club name/reference number.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
There is no doubting the success of our insurance scheme and we do thank all of you for ringing us. However, we are often asked about online quoting.
The scheme is such that it is impossible to quote online but we have an idea!
We prefer people to ring us for a quote but if you're car insurance renewal is due within the next 21 days, please feel free to complete the questions below, then copy & paste, then email to -email-, who will contact you with the quote.
The scheme starts for ages 22 and over for Comprehensive cover (though 25 for some cars), & 19 and over for TPF&T cover, and you must have at least 1 year's NCB (unless you have NCB on a second car or a company car letter to state at least 1 year's claim free driving).
All drivers must have held a full UK licence for at least 1 year, and to insure a 'performance' car, there must be at least 1 years experience of driving that, or similar performance cars. Unfortunately, the scheme is not competitive on all M - Manchester, L - Liverpool, OL - Oldham & SK1-12 - Stockport postcodes and excludes Northern Ireland.
1.WE WILL ONLY QUOTE IF YOUR CAR INSURANCE RENEWAL DATE IS WITHIN 21 DAYS OF THE DATE OF YOUR EMAIL, 2.PLEASE ANSWER EVERY QUESTION BELOW, 3.COPY & PASTE ALL THE TEXT FROM 'NAME OF CLUB' DOWN TO THE BOTTOM 4.EMAIL THIS TO -email- 5.WE WILL RING YOU BACK WITH THE QUOTE. (IF YOU HAVEN'T HEARD ANYTHING WITHIN 24 HOURS, PLEASE RING US AS WE INTEND TO LEAVE MESSAGES & SEND EMAILS SAYING WE HAVE TRIED TO CONTACT YOU).
Here you go - (if at all possible, can you reply in CAPITALS and different font/colour please?)
NAME OF CLUB : CLUBVEC CLUB REFERENCE NUMBER: 919
Full name of policyholder (inc Mr/Mrs/Miss/Ms)
Home postcode
Mobile number
Daytime number
Vehicle registration number
Make & full model of car
CC
Year of manufacture
Value of car
Registered Keeper Registered Owner
Where vehicle kept overnight
Number of seats
Date of purchase of car (If less than 12 months ownership, please give details of previous cars owned)
Immobiliser fitted
Modifications
RHD or LHD
Cover required (Comprehensive or TPFT)
Renewal date
Years NCB that is available to use on this policy (NCB lapsed 2+ years ago and NCB earned as a named driver is not acceptable)
Protected bonus required if full NCB – yes or no
Who is driving For ALL drivers –
Male or female
Date of birth
How long lived in UK
How long held a full UK licence
Occupation plus any part time jobs
Business nature of your job
Employed or self-employed
Marital status
Total miles per annum
Use of car – commuting or business use If business use (if so, what specifically)
Homeowner
Any claims fault or non fault within 5 years Please give circumstances including approx costs, which policy the claim was on and what happened
Any convictions within 5 years Please give code (eg SP30), date of conviction, fine, ban
Disabilities notified to DVLA
How many cars in family
Postcode where car kept overnight
Renewal quote Total renewal excess (inc voluntary & compulsory) Which insurer
Best quote Total excess (inc voluntary & compulsory) Which insurer
(Proof will be needed of quotes as we are audited by the insurers. This can be in the form of renewal notices, internet log in details and reference numbers).
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Please don't forget to ring us if your car insurance renewal is due in November. (You can also email us (see separate thread) if you can't ring Mon-Fri 9am-5pm or Sat morning 9am-noon).
From September onwards, we were given increased targets of attaining an extra 25% worth of business on already six figure sums (overall written premium) for new customers.
In both September & October, we have achieved this! (The target set for renewal retention was also accomplished!).
This shows that, because of both our prices & customer service at new quoting stage & at renewal, surely it's worth a (free) call to get a quote?
0800 917 2274 or if phoning by mobile, 01580 752961, though not free. (Please make sure you fulfil the criteria so we can quote!).
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
We have just announced plans to move to much larger premises from 1st March 2010. Existing customers will be notified in due course but this is all due to the success of our insurance scheme as we look to expand.
This year we took on 50% more staff in our New Business team just to cope with demand and as more people hear about the scheme and contact us, we will look to continue to increase our numbers so as to maintain the positive feedback we receive.
We have already hit November's target with a week still to go so again thank you to those who have rung us for a quote.
I'd ask that anyone coming up for renewal (including family) within the next 21 days to please give us a ring on 0800 917 2274 or 01580 752961 by mobile (as cheaper).
Please mention the club name/reference number and don't forget our car breakdown policy at £54.50 for full UK cover. I announced this on the site a few weeks ago and it has generated quite a lot of interest already.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Explanation of phone system changes to improve call handling.
Just to let you know that we’ll shortly be improving our phone system so that you’ll find out sooner if all our operators are busy. This rarely happens now as we've added more staff but this is for the odd occasions when it may do.
At the moment, if the whole quoting team is engaged, customers get through to a receptionist who takes down a phone number and we call the customer back. The downside is that, when we ring back, it’s either not convenient for them to talk or we get voicemail.
So to improve things and increase your chances of getting through to us first time, we’ll no longer take down numbers for call-backs. Rather than keeping you holding, we’ll tell you earlier that we’re busy and ask you to call back when it’s most convenient to you.
That’ll save your time and your phone bill (unless you’re already saving by using our 0800 number) and we’ll be able to handle more calls first time round because we won’t have quote staff tied up ringing other customers back.
We’ll monitor how well it works over the coming weeks and make any changes as necessary.
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Joined: Mon Feb 16 2009, 01:07PM Location: United Kingdom Posts: 45
Just as a matter of interest, when I look at the number of people who have called us from this forum and compare that to the number of forum users, it is quite a low percentage.
I realise that some people don't meet the criteria but we have broken records quite often this year in terms of income showing that this scheme is successful when people do ring us. In fact, we're on target for it being one of the best years we've ever had in 26 years of trading.
My question is why aren't more people calling us on here? Just curious!
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Kind regards Tim Chris Knott Insurance - ClubVEC insurance scheme QUOTE REF 919 WHEN RINGING 0800 917 2274 or 01424 200477 (cheaper if phoning by mobile) [link] QUALITY FULL UK BREAKDOWN COVER POLICY = £54.50
Registered Member #949 Joined: Sat Dec 16 2006, 11:44AM Location: rushden Posts: 1135
me personally dont meet the criteria due to my age will be incontact when i do think alot of people just keep goin with there currunt insurers save payin deposits and stuff just a thought but ive heard ur the cheapest around
CLUBVEC INSURANCE SCHEME WITH CHRIS KNOTT INSURANCE
